Parking Management
Optimizing parking management with centralized support services.
Guaranteeing full service and full satisfaction.
We believe in leveraging technology to successfully manage parking facilities. Putting people only where they’re needed most, Precise ParkLink is responsible for all day-to-day parking operations as well as ongoing parking facility management services.
Working with you to ensure your parking operation meets ongoing business needs, our team provides recommendations for operational improvements, efficiency, and financial performance.
Daily management of parking operations
Business planning for your parking program
Analytic and data-driven operations
Program recommendations
Centralized support services
Industry and segment expertise
Redefining parking management with technology.
Built on decades of management expertise and technology innovation LINK™ transforms how parking is managed using a strategically designed approach that combines connectivity and intelligence. Leveraging technology, Precise ParkLink’s management approach drives quick, accurate and efficient results.
LIVE.LINK™
24/7 support.
Remote site monitoring
Intuitive response
Virtual customer service
Permit and invoice management
Digital management
SELF.LINK™
Self-managed solutions.
Business intelligence
Financial
Reservations
Validation management
Subscriber management
CREATIVE.LINK™
Unified strategies.
Digital marketing
Signage and way-finding
Loyalty programs
Advertising
Events and on-site activations
Rely on our in-house centralized support services.
QUICK RESPONSE. QUICK TURNAROUND. QUICK RESULTS:
We understand the level of support, flexibility, knowledge and resources required to transition and successfully manage parking operations seamlessly. We bring your visitor-focused goals to life with leading parking and mobility solutions that combine superior management strategies and advanced technologies to ensure operational success.
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DIGITAL MARKETING SERVICES
Search Engine Optimization (SEO)
Social media
Content development
Data-driven approach
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VIRTUAL CUSTOMER SERVICE
Permit and invoice management
24/7 virtual customer service
Dedicated call centre
Onsite customer service representatives
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SUBSCRIPTION MANAGEMENT
Digital permits
Instant activation
Monthly subscriptions
Flexible options: prepaid, pay-as-you-go, contractors and guests
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SIGNAGE AND WAY-FINDING
Instructional, way finding, safety
Interior and exterior signage
Permits, stickers, decals
Digital signs
Learn more about the sign products our in-house sign shop offers.
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ONSITE CUSTOMER SERVICE
Event staff
Welcome ambassadors
Valet and concierge
Parking enforcement officers
Learn more about the different types of onsite customer service we provide.
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PERFORMANCE REPORTS
Central management platform
Financial reconciliations
Market variance analysis
Surveys: market, rate, occupancy
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FINANCIAL SERVICES
Accounting services
Monthly financial and revenue reporting
Payment Card Industry (PCI) compliance
Certified cash handling: collection and replenishment
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FACILITY MAINTENANCE SERVICES
Parking stall line painting
Power washing and sweeping
Seasonal services: landscaping, snow removal
Cleaning and waste removal
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CONSTRUCTION SERVICES
Design and approval services
Parking lot construction
Infrastructure curbs, sidewalks, asphalt repair
Lighting
“Our parking operations manager uses expertise to guide St. Joe’s— something our last parking provider failed to do.”
LISA CIANCONE
Manager, Transportation and Internal Transportation Services
Read St. Joseph’s Healthcare Hamilton’s Parking Case Study
FREQUENTLY ASKED QUESTIONS:
Answering your questions about our parking management services.
+ Is Parking Management the same as parking operations?
Parking operations usually involve a human element and can be defined as the process of actively sustaining and managing smooth day-to-day and repetitive activities that are required for the successful operation of a parking facility. Examples of parking services that fall within this category may be: deploying onsite parking attendants, providing remote or in-person customer service, and parking enforcement. Each of these services is required to maintain successful daily parking operations.
Parking management, on the other hand, involves a combination of people, hardware, and software. This term will often get used when referring to a complete parking program. For example, an organization may release a tender for a "Parking Management Solution" that includes onsite parking attendants, a gated parking system, and monthly permit parking technology.
+ Does Precise ParkLink specialize in parking management and operation services?
Precise ParkLink takes pride in its ability to provide superior parking management services. To date, we provide parking management services to over 1,100 parking facilities across Canada.
We have an in-house division designated for parking operations. When you hire us to provide parking management services on your behalf, we will appoint an Operations Manager to manage and oversee your day-to-day parking program.
+ Why does Precise ParkLink specialize in both parking technology and management services?
Precise ParkLink was founded more than 35 years ago. Since then, we have grown into a nationwide managed services and technology firm with more than 900 employees and 18 offices across Canada.
We take pride in our ability to be one source for all parking-related needs. And we choose to rely on in-house resources and expertise to control quality, provide flexibility, respond immediately and offer competitive pricing—providing our customers with top-of-the-line management and technical integration.
+ What does Precise ParkLink mean by management and technical integration?
Precise ParkLink believes in using technology to manage parking facilities successfully. To date, 98% of parking transactions under Precise ParkLink's watch are successfully managed by technology. Our solutions are supported by people who are placed only where needed most.
Precise ParkLink’s award-winning virtual customer service team is the epitome of best-in-class management and technical integration.
+ What do I get when I hire Precise ParkLink for their parking management services?
When you hire Precise ParkLink to provide parking management services on your behalf, we will designate an Operations Manager to manage and oversee your day-to-day parking program.
In addition to receiving day-to-day support from your Operations Manager, all elements within your parking program will be supported by our in-house centralized support services, including:
- All-in-one business intelligence, reporting and live central management platform
- Digital marketing
- Signage and wayfinding
- Customer service
- Parking facility maintenance
- Construction
- Onsite support staff: parking office, valet etc.
Suppose you also purchase Precise ParkLink's parking equipment or software solutions such as mobile apps or parking permits. In that case, we will provide level-1 Payment Card Industry compliant financial services and ongoing maintenance and technical support that is managed by a live central management system.
+ What is the role of my Operations Manager?
When you hire Precise ParkLink for its parking management services, your designated Operations Manager will provide you industry expertise and work with you to meet your ongoing business needs. They will provide you with recommendations for operational improvements and also periodic, data-driven performance reports outlining your financials, occupancy rates and more.
+ If I purchase parking equipment from Precise ParkLink, does this mean I have hired them for their parking management services?
From a traditional parking management standpoint, if you purchase parking equipment from Precise ParkLink, this does not mean that you have also hired us to manage the day-to-day of your parking program.
However, Precise ParkLink believes in leveraging technology to manage parking facilities successfully. To date, 98% of parking transactions under Precise ParkLink's watch are successfully managed by technology. This is because Precise ParkLink specializes in certified banking solutions and provides secure revenue processing services. It is also because we monitor the performance of the equipment we provide with a live central management system, allowing us to offer timely ongoing maintenance and technical support.
+ What do Precise ParkLink's transition plans consist of?
When you hire Precise ParkLink to take over your parking facility, we rely on in-house centralized services to ensure an innovative and seamless approach. Our transition plan consists of the following phases:
- Phase 1: Transition Planning
- Phase 2: Management Plan
- Phase 3: Technical Integration
- Phase 4: Financial Set Up
- Phase 5: Digital Marketing and Signage
- Phase 6: Customer and Tenant Activations
- Phase 7: Coordinating Construction and Maintenance Service
- Phase 8: Specialized Staffing Requirements
- Phase 9: Onsite Launch
- Phase 10: Evaluation of Transition Plan and Site Launch
+ What is LINK™?
LINK™ is Precise ParkLink’s management strategy that combines connectivity and intelligence to drive quick, accurate, and efficient results. With a strong foundation in management expertise and technology innovation, we believe that this strategically designed approach will transform how parking is managed.
+ Is LINK™ the new Precise ParkLink™ logo?
Although LINK™ is a new management concept coined by Precise ParkLink, it reflects the connectivity and intelligence of preexisting technology and management services that have made Precise ParkLink a leader in the parking and mobility industry for over 30 years.
+ What are the four categories of LINK™, and what do they mean?
The four categories of LINK™ include:
- LIVE.LINK™
- SELF.LINK™
- TECH.LINK™
- CREATIVE.LINK™
LIVE.LINK™ offers a 24/7 connection to your onsite operations and customers using remote site monitoring and digital customer service.
SELF.LINK™ is a comprehensive suite of self-management and business intelligence tools that empower you to connect, control, and maximize results.
TECH.LINK™ is a series of fully supported, integrated, smart hardware systems that deliver on-the-ground technology and elevated customer experiences.
CREATIVE.LINK™ uses unified strategies to attract and retain customers through various digital marketing techniques, parking guides, loyalty programs and last-mile services.
+ What does it mean to manage parking and mobility with technology?
Technology has created a paradigm shift in how mobility and parking operations are managed. Management is no longer seen through a single lens. Investing in innovative technologies can help you keep tabs on every area of your operation so that you can put people only where they are needed most. Overall, managing with technology will create an efficient, easy, and elevated experience for all.
+ Does Precise ParkLink offer both management and technology services?
Yes, Precise ParkLink offers both management and technology services that work together to enhance your entire mobility and parking portfolio.
+ Do the categories of LINK™ work together or separately?
LINK™ is a complete management approach that combines innovative hardware, intuitive software, business intelligence, and creative services to help you manage your parking operation successfully.
Additional information on our parking management services…
Interested in having us manage your parking facility?
This is for business-to-business sales inquiries only.